Proactive

Agentic AI for

IT Support

unSkript is a Revolutionary Agentic-AI Platform helping MSPs attain unprecedented SLA levels and unmatched support cost efficiency. It is the only Intelligent and Context-aware solution that fully automates RCA and issue remediation.

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Trusted by the best companies in the world

40%

MTTR Reduction

30%

Increase in first-call resolution rates

15 min

Avg ticket resolution time

Proactive Always-On Health Checks

Don't wait for your customers to find the issues; identify and resolve them first! Transform reactive issue detection into proactive product health checks. Leverage AI to keep a vigilant eye on your customer journeys, spotting symptoms before they evolve into bigger problems. The AI learns new checks from wikis and diagnostic sessions.

Agentic AI driven automated RCA

Our battle tested Agentic AI platform is able to intelligently correlate the diverse signals from ongoing health checks and failure diagnostics. If needed, it knows to get additional diagnostics to enrich the issue. It uses learned knowledge from historical fixes, prioritizes your most critical issues, and figures out the root causes of those issues.

Generative AI based Remediation

Once the RCA is determined, our Generative AI Remediation Agent is ready with the executable steps that you can directly run in your environment to fix the problem. Our AI does all the work, but you have the option to remain in control before actually executing your fix with our interactive Human-In-Loop user interface. As you successfully resolve incidents, our AI learns, and gets better with time.

unSkript in the news

Jan 24, 2024

Meet The Startup That Believes AI Can Solve Your IT Outages

Jan 24, 2024

unSkript uses large language models to streamline processes of cloud-operations teams

Jan 24, 2024

unSkript raised $3.8 million in pre-seed funding

Jan 24, 2024

unSkript Launches AI-Powered Infrastructure Health Platform for Software teams